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29 Aug

Posted at 07:29h in Technology by
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Digital disruption continues within the restaurant industry, and the problem is not limited to fast-casual restaurants. All restaurants face uncertainty as third-party aggregators, including Grub Hub, Favor, Uber Eats and DoorDash, continue to capture more of the delivery market. In some cases, market share among aggregators may reach 80% or more. At the same time, struggling restaurant operators try to find ways to make third-party partnerships profitable, even at the cost of under-reporting sales to franchisors. However, POS integration can help decrease franchisee under-reporting and alleviate problems with profitability in the era of omnichannel restaurants.

15 Aug

Posted at 08:31h in Technology by
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Technology has become synonymous with the modern world, and restaurants are not immune to the changes driven by digital transformation. Accurately, the use of omnichannel integrated food ordering platforms can solve many of the complex challenges presented by third-party aggregators and an increasing array of...

08 Aug

Posted at 07:18h in Technology by
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Company-owned apps, third-party delivery services, desktop, and mobile websites, and texting emojis make up some options customers have for ordering their favorite foods. Unfortunately, restaurant operators continue to fall behind their competitors for a common reason; their POS was not originally designed with integration with...

11 Jun

Posted at 13:30h in Technology by
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Food delivery is a fast-growing sector of the restaurant industry. Every company is vying for the online consumer opportunity, explains QSR magazine, but it comes with risk. Third-party delivery apps have challenges in implementation, including mistakes in rekeying orders manually for companies using manual processes. However, integration with point-of-sale systems can add value to third-party delivery and bolster competitive advantage. In fact, consider these critical benefits of Uber Eats integration.