Blog - Digital ordering done right

06 Dec ‘Tis the Season to Holiday-Proof Your Online Ordering System

Posted at 18:23h in Customer Experience, Food Ordering, Leisure & Entertainment, Online Ordering, Operations, Technology by Jamie 0 Comments

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Whether operating a bustling restaurant or large-scale entertainment venue, the fast-paced holiday season often results in massive crowds and a boom in business - both in-person and online. Customers may be more generous and in festive spirits, but they still expect to receive accurate orders,...

An up-close shot of a person using a self-service kiosk to order food.

25 Oct Top Ways QSRs Can Beat the Rush and Boost Sales With Self-Service Kiosks

Posted at 01:12h in Customer Experience, Food Ordering, Kiosk, Operations, QSR technology, Restaurants, Technology by Jamie 0 Comments

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Not many have the luxury of time to stand in a long queue for lunch, even if it is the hottest spot in town. During peak service hours, it's imperative that quick service restaurants (QSRs) offer the highest level of convenience and efficiency to customers....

25 Sep 10 Key Questions to Ask When Selecting a Digital Ordering Solution

Posted at 15:25h in Online Ordering, Technology by Jamie 0 Comments

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A well-designed and fully integrated digital ordering solution can circumvent daily business challenges and deliver significant benefits to foodservice and hospitality operators. Here are 10 key questions to ask when choosing a digital ordering solution: 1. Can the solutions be branded for your business?-A configurable platform helps...

28 Aug The Important Role of UI and UX in Digital Ordering

Posted at 14:33h in Food Ordering, Online Ordering, Technology by Jamie 0 Comments

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A well-designed User Interface (UI) and User Experience (UX) are essential in developing a user-friendly digital ordering experience. Together, UI and UX directly impact the customer journey and do far more than just make a digital ordering solution look good. UI versus UXUI and UX are...

09 Aug Manage Your Rotational Menus More Efficiently with Tacit

Posted at 13:55h in Food Ordering by Jamie 0 Comments

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A menu cycle keeps food service at colleges and universities fresh and new, while streamlining the planning and preparation process. And with the release of Tacit’s new Rotational Menu feature, campuses can more efficiently define, schedule, and update rotational menu cycles across digital ordering channels,...

11 Jul The Benefits of Self-Service Technology

Posted at 14:09h in Food Ordering by Jamie 0 Comments

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From restaurants to hotels, and casinos to college campuses, self-service ordering technology is on the rise. It offers foodservice operators a wide range of benefits, including labor optimization, increased operational efficiency, improved order accuracy, reduced food waste, and enhanced customer satisfaction, all of which contribute...

04 Jun Upselling Digital-First Customers Effectively: A Win for Restaurants and Customers

Posted at 12:49h in Food Ordering by tacitcorp 0 Comments

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Upselling techniques applied effectively can increase a restaurant's Average Order Value (AOV) and improve profitability. With recent advancements in automation technology, digital ordering solutions, and Artificial Intelligence (AI), operators can capitalize on the benefits of upselling and do it effectively on- and off-premise. Off-premise channels such...

25 Apr Digital Ordering Technology: The Pros and Cons of Buy Versus Build

Posted at 14:28h in Restaurants by tacitcorp 0 Comments

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As digital ordering continues to grow in popularity with consumers, foodservice operators are often faced with the challenge of how to update and optimize their tech stacks. Many find themselves navigating a mix of legacy technology, and tools adopted during COVID-19, and trying to unify...

27 Mar The Potential Power of AI in Food Services

Posted at 14:06h in Restaurants by tacitcorp 0 Comments

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Artificial Intelligence (AI) continues to present the foodservice and hospitality industries with opportunities to automate tasks and improve operations. While more restaurants are beginning to leverage AI to improve daily efficiencies, industry leaders are interested in AI’s bigger potential -- understanding and utilizing customer preferences...

21 Feb Why Catering is This Year’s Top Growth Strategy for Restaurants

Posted at 23:58h in Restaurants by tacitcorp 0 Comments

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Between workers returning to the office and consumers hosting more social events, catering is back, and business is booming. The $72 billion catering sector is expected to reach over $124 billion by 2032, and restaurants are hungry to tap into the growing demand. Catering is Low-Risk,...