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From restaurants to hotels, and casinos to college campuses, self-service ordering technology is on the rise. It offers foodservice operators a wide range of benefits, including labor optimization, increased operational efficiency, improved order accuracy, reduced food waste, and enhanced customer satisfaction, all of which contribute...

Upselling techniques applied effectively can increase a restaurant's Average Order Value (AOV) and improve profitability. With recent advancements in automation technology, digital ordering solutions, and Artificial Intelligence (AI), operators can capitalize on the benefits of upselling and do it effectively on- and off-premise. Off-premise channels such...

Artificial Intelligence (AI) continues to present the foodservice and hospitality industries with opportunities to automate tasks and improve operations. While more restaurants are beginning to leverage AI to improve daily efficiencies, industry leaders are interested in AI’s bigger potential -- understanding and utilizing customer preferences...