Loader

11 Mar

Posted at 17:14h in Customer Experience, Food Ordering, Industry Trends, Mobile, Online Ordering, Operations, Restaurants, Technology by
0 Likes

Rising food costs, inflation, and high delivery fees are driving restaurant customers to choose pickup over delivery. According to a PYMNTS Intelligence study, takeout customers select pickup four times more often than delivery. When asked why, 58% cited delivery fees as their primary reason for...

06 Feb

Posted at 19:04h in Customer Experience, Food Ordering, Food Service, Higher Education, Mobile, Online Ordering, Operations, Restaurants, Technology by
0 Likes

First-party ordering data has become an invaluable asset for operators—whether you manage a restaurant or food services at a university. By shifting focus to first-party ordering channels, businesses unlock actionable insights and reduce their dependency on third-party marketplaces, creating strategic opportunities to increase customer engagement...

07 Jan

Posted at 20:20h in Customer Experience, Food Ordering, Food Service, Higher Education, Mobile, Online Ordering, Operations, Technology by
0 Likes

Today’s students live in an app-driven world where nearly every aspect of life is managed through their smartphones. To keep pace with this digital-first generation, colleges and universities have invested heavily in enhancing mobile and digital services, aiming to improve campus life and the overall...

06 Dec

Posted at 18:23h in Customer Experience, Food Ordering, Leisure & Entertainment, Online Ordering, Operations, Technology by
0 Likes

Whether operating a bustling restaurant or large-scale entertainment venue, the fast-paced holiday season often results in massive crowds and a boom in business - both in-person and online. Customers may be more generous and in festive spirits, but they still expect to receive accurate orders,...

11 Jul

Posted at 14:09h in Food Ordering by
0 Likes

From restaurants to hotels, and casinos to college campuses, self-service ordering technology is on the rise. It offers foodservice operators a wide range of benefits, including labor optimization, increased operational efficiency, improved order accuracy, reduced food waste, and enhanced customer satisfaction, all of which contribute...

04 Jun

Posted at 12:49h in Food Ordering by
0 Likes

Upselling techniques applied effectively can increase a restaurant's Average Order Value (AOV) and improve profitability. With recent advancements in automation technology, digital ordering solutions, and Artificial Intelligence (AI), operators can capitalize on the benefits of upselling and do it effectively on- and off-premise. Off-premise channels such...