In 2012, Tacit CEO and Co-founder, Cris Jucan, found himself waiting for service at a short-staffed establishment. Eager to dine, he looked at his smartphone and asked the question, ‘why can’t I order from a restaurant on my phone?’
After speaking with restaurateurs, it was clear there was a gap in the market. Customers expected efficiency and reliability while operators required new solutions to meet these evolving needs. With the bulk of restaurant technology being 20 – 25 years old, a huge obstacle lay ahead in convincing owners to adapt to a new way of doing things. Fortunately, Brenda Crainic, Tacit CTO and Co-founder, was up for the challenge.
With market affirmation and a skilled team, Tacit was born. Cris and Brenda embarked on the journey to transform the ordering experience across the hospitality industry.