From Major League Soccer (MLS) to the National Basketball Association (NBA), reopenings of venues are continuing across North America. In Texas, a recent Rangers game had attendance at near 85% of total occupancy. And several National Football League teams already have announced they will allow...
The 2021 restaurant sales forecast, according to the National Restaurant Association’s “2021 State of the Restaurant Industry,” projects a 10.2% increase in sales, compared to 2020, for eating and drinking places. While the growth might not be as sudden given the lockdowns and shutdowns of...
Healthcare foodservice has long seemed frozen in place regarding how it goes about providing meals for visitors and staff. The healthcare and the foodservice industry have always appeared closely integrated, but now things are beginning to change around food ordering practices and giving visitors more options...
The restaurant industry is on the road to recovery. And digital ordering of food from favorite restaurants that have implemented an online ordering system is the latest way in which restaurateurs can connect and engage with customers. While 2020 was challenging for the foodservice industry,...
Understand the differences between mobile, web and online ordering and learn where one ends, the other begins and how they form a better customer experience....
The point of sale (POS) system is the brains of any restaurant operation. This system is a vital part of the business - it houses the menu database, keeps track of all order transactions, and ultimately provides accurate reporting to restaurant owners. There are several...
Today's customers are more health-conscious than ever. They have more awareness of their allergens and can cater their diets to their specific needs. Health trends are also on the rise; whether it be vegan, vegetarian, or keto, users will gravitate towards restaurants that meet their...
Digital food ordering options have changed how customers interact with restaurants in many ways. Shifting customer demands and new technologies have pushed curbside pickup and contactless food delivery services to new levels while creating an everlasting restaurant online ordering surge. According to a recent study,...
Foodservice companies that might not be sure what their next steps are during the pandemic and beyond should carefully consider the value of digital food payments. While it can feel like digital food payments are the result solely of the pandemic and demand for contactless...
Cruise Lines are rapidly looking for ways to ease the fears of customers and return to profitability. The COVID-19 pandemic brought the cruise line industry to its knees, and the effects of social distancing and the need to improve safety will further reshape the industry....