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Food delivery is a multi-billion-dollar industry, and according to PYMNTS.com, “third-party delivery app DoorDash has grown the number of restaurants using its service by 206 percent in the past 18 months. That’s a pretty solid indicator that no one intends to get left behind on a market opportunity that’s currently doing almost $27 billion a year in topline sales and generating over three billion restaurant visits.” The opportunities to reach more customers has never been higher, nor have the stakes for risking customer alienation. You heard that correctly. A February 2020 announcement by a Kount collaboration found that restaurants that ignore mobile order-ahead capabilities could even lose up to 70% of their business. To keep today’s restaurant customers happy, restaurateurs must implement the technologies that will follow these top food delivery trends for 2020. 

How long has your organization considered building a third-party food delivery strategy? If your restaurant hasn’t, you are behind. The trends toward convenience over visiting a restaurant are only growing stronger, and restaurateurs need to build winning strategies that leverage third-party delivery to stay successful. Of course, that is not always the simplest and easiest feat. Thus, restaurateurs should take the time to understand the misconceptions in third-party delivery strategies, follow the best practices to build one successfully, and lastly, take a couple of considerations to maximize value. 

Tacit Innovations is excited to announce the release of the all-new industry white paper titled "Best Practices to Create Digital Food Ordering Experiences From Best in Class Restaurant Operators." Download a copy of the white paper by filling out the form. Managing a successful modern restaurant requires...