All industries face uncertainty as new processes and capabilities become evident. In the restaurant industry, the challenges of digital ordering are expanding. Restaurants cannot merely begin offering delivery service without detracting from existing operations, at least not without hiring additional staff reflecting an increased cost for the company, but it would be impractical to eliminate online ordering. Instead of throwing in the towel, especially as the industry accelerates in growth, as reported by QSR magazine, restaurant operators need to understand the challenges of digital ordering for restaurants and how to overcome them.
Branded digital ordering for restaurants is another area of focus for businesses looking to break into the digital hemisphere. The state of branded digital ordering for restaurants is advancing in tandem with the demand for omnichannel experiences. Unfortunately, this also means a flood of individual...
Digital ordering for restaurants allows restaurant managers to collect more data about their customers and continuously improve. While big players were first in the game, the demand for digital ordering for restaurants has grown to encompass every brand and entity. It is not enough to simply want to embrace digital ordering for restaurants; restaurants must implement the processes and practices necessary to offer digital ordering capabilities fully. Meanwhile, digital experiences are rapidly replacing traditional brick-and-mortar, and those that fail to recognize the potential and value in digital ordering will face the uncertainty of an Internet-driven world.
UberEats is among the leading third-party delivery service providers in the country, following closely behind GrubHub, for the nation's top ranking. In addition, its parent company, Uber, recently went through its initial public offering (IPO). The first assessment from the IPO suggests that UberEats is...
Burger's Priest, a long standing Tacit client has dived in with the integration between Uber Eats and Tacit. ...
Long restaurant lines constitute a significant problem for the multi-billion-dollar industry, and consumers are growing more aware of what they expect and deserve from the nation's restaurant chains. Also, the way consumers obtain food from restaurants has evolved, with more consumers opting to have their...
Online ordering is the newest hot topic in the restaurant industry, and 6.6% of all restaurant orders now begin with an online experience, says PYMNTS.com. Consumers want flexibility, and added flexibility may present significant challenges for restaurant operators, their IT departments, and ability to handle...
Restaurant operators are experiencing increased pressure to offer better customer experiences, and takeout is chief among these experiences. According to a respondent in a recent market research study conducted by Tacit: "Over the last ten years [takeout has] gone from 12% to 20%. Over the last...