The food industry is among those most impacted by the effect of post-pandemic consumer behavior. One of the significant changes to this industry came through digital ordering when online sales experienced a significant surge during lockdowns as consumers were forced to use alternate channels. As the...
Customers have become increasingly aware of the advantages of self-serve kiosks. And as self-service technology like contactless payments and digital ordering continue to evolve, businesses in the hospitality industry should look to take advantage of the benefits these opportunities present. Many restaurants adopted digital ordering during...
Online ordering systems integration is crucial for circumventing the challenges faced by current hospitality operators. Challenges range from labor shortages, supply chain disruptions and changes in consumer behavior post COVID. A prime example is restaurants operating, on average, with 6.2 fewer kitchen employees than in...
Spendgo and Tacit Corporation announced the completion of a new integration that will improve customer engagement for digital ordering....
The restaurant industry took a massive hit during the pandemic, affecting prices in restaurants. From outdoor dining to locker pick-up, nearly every aspect had to be changed and adjusted to meet the current customer demands. As things have settled and the world seems to be...
When you hear the term “ghost kitchen,” you might think of a haunted house. But no, it is not Halloween, and ghost kitchens aren't scary at all. Ghost restaurants have gained tremendous popularity since the pandemic due to the increased demand for contactless ordering and delivery....
There is no denying that the facets of business campus foodservices have changed dramatically over the past two years, specifically since the onset of the pandemic. The need for contactless options and digital ordering has grown exponentially, forcing smart foodservices to implement new and innovative...
In a time of contactless, customer-oriented foodservice, digitized campus dining trends are redefining the conventional way of student dining. Budgeting is easier with on-campus college foodservice because of the high demand for virtual and automated foodservices. The need for food delivery is rising, and labor...
After nearly two years of uncertainty during the pandemic, the return of cruise ships is here! Rest assured, the necessary adjustments and adaptations have been made to ensure that your cruise restaurant dining experience is as safe and satisfying as ever. The implementation of digital ordering...
Since the onset of COVID, resorts and hotels have had to adapt to keep their businesses afloat. These adaptations have specifically involved hotel technology trends. The digital world has been a business saver to adhere to safety and health concerns and maintain client satisfaction. A recent...