Consumers have become increasingly aware of the advantages self-serve kiosks present. Here’s why businesses in the foodservice and hospitality industry should capitalize on self-serve kiosks and leverage the exciting benefits of contactless ordering and payments. View Infographic. ...
The demand for convenience and personalization is accelerating digitization and automation across every channel of the foodservice and hospitality industry. From restaurants and hotels to casinos and cruise ships, the opportunity to stand out from the competition and appeal to more guests while optimizing food...
Tacit is pleased to announce the official launch of a new online ordering solution for Edo Japan. In partnership with Tacit, the quick-service restaurant chain rolled out a new integrated digital ordering website, mobile app, and third-party marketplace delivery. Effective immediately, customers can now order for...
Should your restaurant implement a first-party digital ordering system or rely on third-party online ordering apps? While each strategy has advantages, understanding the differences is key to an informed decision. First-Party Digital Ordering With first-party ordering, guests place a food and beverage order directly through your...
The labor shortage continues to plague the foodservice and hospitality industry, and the effects are negatively impacting the overall guest experience. Lengthy wait times, sluggish service, and early kitchen closures due to a less than optimal workforce can result in less frequent visits and unfavorable...
3rd party Marketplaces like Uber Eats, Skip The Dishes, and DoorDash were popular prior to the pandemic, and there’s no sign of food delivery going away any time soon. Any restaurant that wants to succeed will want to work with these companies in the most...
Hoteliers are speeding up their digital transformation to provide safer and more convenient guest experiences post-pandemic. They’re focused on digitizing internal operations, automating marketing and communication, as well as providing seamless tech-driven customer services, including hotel room service apps. If you’re looking to modernize your...
Smart hotel services use internet-connected devices and applications to send or receive information. Automation and the concept of more personalized experiences have helped drive the integration of hotel services like food-ordering apps. Smart hotels are on the rise, with hotel giants like the Hilton adopting...
We’re delighted to announce the latest launch of the Pita Pit Canada mobile apps and website for online ordering and loyalty. Customers can now order pickup or delivery from over 200 Pita Pit locations across Canada. Loyal customers can also earn points on every order...
Online ordering systems integration is crucial for circumventing the challenges faced by current hospitality operators. Challenges range from labor shortages, supply chain disruptions and changes in consumer behavior post COVID. A prime example is restaurants operating, on average, with 6.2 fewer kitchen employees than in...