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Standing in line for food at casinos interrupts play, impacting both the guest experience and gaming revenue. Instead, guests scan a QR code at their gaming table, slot machine, or bar seat and order directly from their smartphone without leaving the action. Convenient digital ordering that...

Across the gaming industry, the guest experience revolves around the casino’s Players Card loyalty program. Guests earn and redeem points as they play, while the Players Card tracks activity across the casino to help operators better understand, engage, and reward loyal guests.Why limit loyalty to...

Successful technology adoption starts with a strategy. Without a defined roadmap and implementation strategy, it's easy for casino operators to make technology choices that create compatibility issues and inefficiencies, leading to operational bottlenecks, costly workarounds, data silos, and slow service.To avoid complications down the road,...

Restaurant food service has evolved over recent years. Once rich for in-person experiences and combined gaming in casinos, the focus has now prioritized safety, quality, and contactless service. Meanwhile, major casino food brands have partnered with third-party delivery providers to give customers more dining options....