The restaurant industry needs an infusion of technology and digitalization to survive and thrive in the delivery platform wars. Major third-party delivery companies are continuously developing new standards and opportunities for restaurants to expand their delivery and online ordering options, and consumers want more options....
The business case for restaurant delivery is simple. Online orders grew by 300% in 2019. Restaurant delivery through third-party delivery services will grow to the same size by 2023, says QSR magazine. Restaurants are seeing a higher preference for online orders among their customers, and...
Third-party delivery for restaurants is the next wave of digital transformation. As industries around the globe look for ways to differentiate their brands, embracing the third-party service will become unavoidable. As explained by QSR Magazine, the third-party delivery market will swell in volume by $134.9...
Customer loyalty cards and restaurant loyalty programs have become an archetype in modern shopping experiences, and they are ingrained within the restaurant industry as well. Customer loyalty associations can attract new customers, encourage repeat purchases, provide a source for data collection, and help restaurateurs better manage their facilities. Unfortunately, the primary restaurant customer loyalty program, such as a punch card, is simply outdated and represents a key challenge in maintaining consistency in restaurant loyalty programs. Such problems are amplified across multisite portfolios. To maximize profitability and use of online ordering capabilities, restaurateurs need to understand these challenges and how to apply online digital dining technology to build consistency within them.
Standard guest experiences in the restaurant industry are evolving. While restaurants once were considered a commodity, today’s consumers expect a genuine, smart experience. Everything around the food impacts the experience, says QSR Magazine. Digital ordering solutions for on-premise dining represent the newest frontier in creating a more engaging experience. Restaurateurs need to understand the limits of traditional ordering solutions for on-premise dining, how digital capabilities deliver a brilliant experience, and the benefits associated with digital transformation for consumers and restaurants alike.
Tacit Innovations is excited to announce the release of the all-new industry white paper titled "The Results Restaurants Should Expect From Digital Food Ordering." Download a copy of the white paper by filling out the form to the right. Digital transformation has grown to influence every aspect...
Hospitality-food delivery represents a grand opportunity for increased revenue from hotels, access to loyalty points programs among restaurateurs, and much more. While hospitality is generally regarded as an industry for travelers, it is essential to understand that it includes three critical areas, including traditional room service, food delivery from restaurants and even grocery delivery while traveling, explains Market Insider. Today's restaurateurs, hoteliers, and even grocers need to understand why outsourcing can improve operations and how to do it successfully.
Modern restaurateurs have experienced a significant problem—shifting consumer behaviors. In the contemporary, omnichannel-restaurant world, convenience is king. Failure to understand how customers' preferences and actions affect ordering decisions will lead to lost opportunities and higher costs. However, the food industry is evolving to offer something...
The implication of self-service food ordering systems holds great potential to increase sales without steep investment costs. As explained by Forbes, the introduction of kiosks in the restaurant environment is finally making an impact. In fact, up to 25% of restaurant customers report having used...
Few areas of restaurant management carried the same worth as the introduction of self-service ordering kiosks. While kiosks have remained a component of the quick-service restaurant industry for years, they are rapidly changing how millennials and newer generations approach the industry. To stay competitive and profitable, restaurateurs need to understand the value of ordering kiosks in today’s age.