There was a time when success in the restaurant industry meant simply pleasing in-store customers. But today, in light of significant disruptions over the last year, a future-ready restaurant possesses many characteristics comparable to the omnichannel transformation in retail, which meant delivering products to customers...
As the world begins the slow process of returning to some semblance of normalcy following nearly a year of shutdowns, the hotel industry saw many challenges. According to Restaurants Canada, many operators across North America have seen repeated lockdowns that impact hotel foodservice options. Small...
We recently added a Customer Payments tab to the Maegan back-office for operators to identify and manage fraudulent users....
Maximize your off-premise experience with curbside pickup options....
Share and localize menus faster with enterprise menus feature....
Starting at 12:01 AM PDT on June 1, vaccinated people in Nevada no longer need to wear a mask. And casinos have returned to 100% capacity, says Bruce Haring of Deadline.com. The prior threshold of 80% was working, but the pandemic has started to slide....
From Major League Soccer (MLS) to the National Basketball Association (NBA), reopenings of venues are continuing across North America. In Texas, a recent Rangers game had attendance at near 85% of total occupancy. And several National Football League teams already have announced they will allow...
The 2021 restaurant sales forecast, according to the National Restaurant Association’s “2021 State of the Restaurant Industry,” projects a 10.2% increase in sales, compared to 2020, for eating and drinking places. While the growth might not be as sudden given the lockdowns and shutdowns of...
Healthcare foodservice has long seemed frozen in place regarding how it goes about providing meals for visitors and staff. The healthcare and the foodservice industry have always appeared closely integrated, but now things are beginning to change around food ordering practices and giving visitors more options...
The restaurant industry is on the road to recovery. And digital ordering of food from favorite restaurants that have implemented an online ordering system is the latest way in which restaurateurs can connect and engage with customers. While 2020 was challenging for the foodservice industry,...