Restaurant labour shortages are now common in the restaurant industry and a major barrier to providing positive customer experiences. When a labour shortage exists, food orders take longer to prepare. Customers have to wait for a longer time and the risk for error increases. Overworked...
Over the past two years, restaurateurs have continuously embraced contactless service and mobile ordering to utilize technology-supported efficiency. However, as contactless services continue to grow in popularity and necessity for safety reasons and convenience, restaurants have been forced to adapt. Depending on the business, this...
The use of innovative technologies within the foodservice industry, such as online orderings systems, has led to many changes in how restaurant employees work and interact with customers. Food ordering technology has become a critical piece of the puzzle as restaurant workers and operators alike...
As online ordering services have evolved, the need to expand and offer delivery to customers is an increasingly hot topic among restaurateurs and foodservice operators. In many cases, the need to offer delivery conjures ideas of building an in-house team. In others, the idea of...
The move toward a more digital and automated online ordering system continues to be a driving force in the foodservice industry, creating a need for digital transformation of foodservice operations. Foodservice operators need to prepare now more than ever for these changes as digital ordering,...
The rise of digital shopping services and the popularity of online ordering have played an essential role in the pandemic survival for consumers and restaurants alike. This has been achieved by offering innovative ways to keep business owners and customers connected during restaurant reopening. Some...
As the world begins the slow process of returning to some semblance of normalcy following nearly a year of shutdowns, the hotel industry saw many challenges. According to Restaurants Canada, many operators across North America have seen repeated lockdowns that impact hotel foodservice options. Small...
Starting at 12:01 AM PDT on June 1, vaccinated people in Nevada no longer need to wear a mask. And casinos have returned to 100% capacity, says Bruce Haring of Deadline.com. The prior threshold of 80% was working, but the pandemic has started to slide....
There is no doubt that waste within the foodservice industry has contributed significantly to growing pollution and energy consumption. According to GreenBiz, wasted food accounts for as much as 6% of global greenhouse gas emissions. All economies are working to reduce food waste. Another shocking figure: a third...
The entire last year in the restaurant industry proves the industry can adapt to anything—lockdowns in the industry forced restaurants to expand existing dining options, such as curbside delivery. Delivery began to take off when apps, such as Uber Eats, SkipTheDishes, and DoorDash, surfaced in...