Operations Archives - Digital ordering done right

06 Dec ‘Tis the Season to Holiday-Proof Your Online Ordering System

Posted at 18:23h in Customer Experience, Food Ordering, Leisure & Entertainment, Online Ordering, Operations, Technology by Jamie 0 Comments

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Whether operating a bustling restaurant or large-scale entertainment venue, the fast-paced holiday season often results in massive crowds and a boom in business - both in-person and online. Customers may be more generous and in festive spirits, but they still expect to receive accurate orders,...

An up-close shot of a person using a self-service kiosk to order food.

25 Oct Top Ways QSRs Can Beat the Rush and Boost Sales With Self-Service Kiosks

Posted at 01:12h in Customer Experience, Food Ordering, Kiosk, Operations, QSR technology, Restaurants, Technology by Jamie 0 Comments

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Not many have the luxury of time to stand in a long queue for lunch, even if it is the hottest spot in town. During peak service hours, it's imperative that quick service restaurants (QSRs) offer the highest level of convenience and efficiency to customers....

12 Jan How POS Integration Reduces Restaurant Operating Costs

Posted at 10:14h in Delivery, Operations, Restaurants by tacitcorp 0 Comments

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All foodservice vendors need to embrace modern innovation and step toward fully digital ordering solutions if they are already not doing so. The demand for digital and cloud-based POS platforms and automation in the restaurant industry has grown massively due to the pandemic as contactless...

15 Sep How to Hire, Retain and Optimize Restaurant Labour

Posted at 09:54h in Operations by tacitcorp 0 Comments

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Restaurant labour shortages are now common in the restaurant industry and a major barrier to providing positive customer experiences. When a labour shortage exists, food orders take longer to prepare. Customers have to wait for a longer time and the risk for error increases. Overworked...

10 Sep Why You Should Avoid Homemade Solutions For Your Restaurant Ordering Systems

Posted at 07:59h in Operations, Technology by tacitcorp 0 Comments

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Over the past two years, restaurateurs have continuously embraced contactless service and mobile ordering to utilize technology-supported efficiency. However, as contactless services continue to grow in popularity and necessity for safety reasons and convenience, restaurants have been forced to adapt. Depending on the business, this...

21 Jul How Technology Helps Optimize Restaurant Labor

Posted at 11:14h in Operations by tacitcorp 0 Comments

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The use of innovative technologies within the foodservice industry, such as online orderings systems, has led to many changes in how restaurant employees work and interact with customers. Food ordering technology has become a critical piece of the puzzle as restaurant workers and operators alike...

07 Jul What Is White-Label Third-Party Delivery in Foodservice?

Posted at 08:26h in Operations by tacitcorp 0 Comments

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As online ordering services have evolved, the need to expand and offer delivery to customers is an increasingly hot topic among restaurateurs and foodservice operators. In many cases, the need to offer delivery conjures ideas of building an in-house team. In others, the idea of...

30 Jun How to Prepare Your Foodservice Operation for an Online Ordering System

Posted at 12:44h in Operations by tacitcorp 0 Comments

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The move toward a more digital and automated online ordering system continues to be a driving force in the foodservice industry, creating a need for digital transformation of foodservice operations. Foodservice operators need to prepare now more than ever for these changes as digital ordering,...

17 Jun 5 Ways to Reduce Friction in Your Online Ordering Service

Posted at 09:07h in Operations by tacitcorp 0 Comments

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The rise of digital shopping services and the popularity of online ordering have played an essential role in the pandemic survival for consumers and restaurants alike. This has been achieved by offering innovative ways to keep business owners and customers connected during restaurant reopening. Some...

09 Jun How to Pivot Your Hotel Foodservice to Be Ready for the Grand Reopening of Economy

Posted at 14:22h in Operations by tacitcorp 0 Comments

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As the world begins the slow process of returning to some semblance of normalcy following nearly a year of shutdowns, the hotel industry saw many challenges. According to Restaurants Canada, many operators across North America have seen repeated lockdowns that impact hotel foodservice options. Small...