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11 Mar

Posted at 17:14h in Customer Experience, Food Ordering, Industry Trends, Mobile, Online Ordering, Operations, Restaurants, Technology by
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Rising food costs, inflation, and high delivery fees are driving restaurant customers to choose pickup over delivery. According to a PYMNTS Intelligence study, takeout customers select pickup four times more often than delivery. When asked why, 58% cited delivery fees as their primary reason for...

06 Feb

Posted at 19:04h in Customer Experience, Food Ordering, Food Service, Higher Education, Mobile, Online Ordering, Operations, Restaurants, Technology by
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First-party ordering data has become an invaluable asset for operators—whether you manage a restaurant or food services at a university. By shifting focus to first-party ordering channels, businesses unlock actionable insights and reduce their dependency on third-party marketplaces, creating strategic opportunities to increase customer engagement...

07 Jan

Posted at 20:20h in Customer Experience, Food Ordering, Food Service, Higher Education, Mobile, Online Ordering, Operations, Technology by
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Today’s students live in an app-driven world where nearly every aspect of life is managed through their smartphones. To keep pace with this digital-first generation, colleges and universities have invested heavily in enhancing mobile and digital services, aiming to improve campus life and the overall...

06 Dec

Posted at 18:23h in Customer Experience, Food Ordering, Leisure & Entertainment, Online Ordering, Operations, Technology by
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Whether operating a bustling restaurant or large-scale entertainment venue, the fast-paced holiday season often results in massive crowds and a boom in business - both in-person and online. Customers may be more generous and in festive spirits, but they still expect to receive accurate orders,...