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26 Oct

Posted at 14:18h in Casino Food, Customer Experience, Food Ordering, Food Service, Leisure & Entertainment, Mobile, Online Ordering, Operations, Technology by
4 Likes

Standing in line for food at casinos interrupts play, impacting both the guest experience and gaming revenue. Instead, guests scan a QR code at their gaming table, slot machine, or bar seat and order directly from their smartphone without leaving the action. Convenient digital ordering that...

23 Sep

Posted at 12:54h in Casino Food, Customer Experience, Food Ordering, Food Service, Kiosk, Leisure & Entertainment, Mobile, Online Ordering, Operations, Technology by
4 Likes

Across the gaming industry, the guest experience revolves around the casino’s Players Card loyalty program. Guests earn and redeem points as they play, while the Players Card tracks activity across the casino to help operators better understand, engage, and reward loyal guests.Why limit loyalty to...

14 Aug

Posted at 15:31h in Customer Experience, Food Ordering, Food Service, Leisure & Entertainment, Mobile, Online Ordering, Operations, Technology by
4 Likes

Hospitality brands invest in a grand lobby and luxury pool to impress resort guests, yet they overlook one modern guest experience—digital ordering.Digital-first travelers expect their resort to match the seamless digital experiences they rely on at home. They want the option to order lunch from...

08 Jun

Posted at 09:53h in Customer Experience, Food Ordering, Food Service, Leisure & Entertainment, Mobile, Online Ordering, Operations, Technology by
4 Likes

As hotels across North America prepare for the FIFA World Cup, operators are looking beyond room bookings to maximize revenue during one of the largest sporting events. Food and beverage service is a prime opportunity for hotels and resorts to increase profitability, before and after matches,...

08 May

Posted at 09:42h in Food Ordering, Food Service, Mobile, Online Ordering, Restaurants, Technology by
4 Likes

Digital ordering isn’t just a convenience anymore—it’s a primary revenue channel and driver of success. For restaurant chains and franchises, ordering systems can either accelerate growth or erode margins, shaping every aspect of the guest experience.Most restaurant tech stacks weren’t designed to scale with today’s...

09 Mar

Posted at 09:52h in Food Ordering, Food Service, Mobile, Online Ordering, Restaurants, Technology by
4 Likes

As guest expectations rise and marketplace commission fees remain high, restaurant groups are continuously improving their approach to digital ordering. A hybrid strategy that balances the visibility and volume of third-party marketplaces with a direct ordering experience that rivals DoorDash and Uber Eats provides more...

13 Nov

Posted at 17:50h in Food Ordering, Food Service, Higher Education, Mobile, Online Ordering, Technology by
4 Likes

Foodservice programs represent a major revenue source for universities and colleges, but competition from off-campus restaurants and third-party delivery apps has led institutions to add mobile ordering—an essential strategy to meet student expectations and keep dining revenue on campus.Colleges and universities that have campus applications...

06 Feb

Posted at 19:04h in Customer Experience, Food Ordering, Food Service, Higher Education, Mobile, Online Ordering, Operations, Restaurants, Technology by
0 Likes

First-party ordering data has become an invaluable asset for operators—whether you manage a restaurant or food services at a university. By shifting focus to first-party ordering channels, businesses unlock actionable insights and reduce their dependency on third-party marketplaces, creating strategic opportunities to increase customer engagement...

07 Jan

Posted at 20:20h in Customer Experience, Food Ordering, Food Service, Higher Education, Mobile, Online Ordering, Operations, Technology by
1 Like

Today’s students live in an app-driven world where nearly every aspect of life is managed through their smartphones. To keep pace with this digital-first generation, colleges and universities have invested heavily in enhancing mobile and digital services, aiming to improve campus life and the overall...