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Are Tech Stack Limitations Holding Your Restaurant Back?

Delivering a consistent ordering experience across all digital channels is a core focus for enterprise restaurant operators, so it’s no surprise that 85% of restaurant owners plan to invest in technology in 2025. While POS platforms that offer ordering, payments, loyalty, and more, are popular, these “all-in-one” systems often come with trade-offs that limit flexibility and control—especially when you need it most.

Take Back Control
Working with best-in-class systems like Tacit offers enterprise restaurants proven performance and reliability, as well as a seasoned partner that focuses on one thing: omnichannel digital ordering for enterprise restaurants.

Here are three ways Tacit’s enterprise ordering solution gives restaurant chains and franchises better control and a bigger competitive advantage.

1. Extensibility with Vendor Choice
Your business isn’t static, and your tech stack shouldn’t be either. As your needs change, Tacit’s enterprise ordering solution can be extended or modified with new functionalities and features without requiring significant changes to the core infrastructure or starting from scratch. 

On day one, the Tacit platform is ready to accommodate your future needs, growth plans, and access to innovations such as Artificial Intelligence (AI). Extensibility is critical for a digital ordering system to handle larger workloads, complex features, and new functionalities like catering and/or table service, quickly and cost-effectively.

Tacit further empowers restaurants with the freedom of vendor choice. Unlike many platforms that limit extensibility to specific first-party or third-party modules, Tacit allows enterprise restaurants to pick partners that work best for them—a preferred payment partner or a tried-and-true gift and loyalty solution.

2. White-Label Omnichannel
No matter how customers prefer to place their orders, an omnichannel solution provides a seamless, consistent experience. From websites and mobile apps to kiosks with support for table ordering, loyalty, and more, an omnichannel strategy gives customers more ways to find and engage with your restaurant.

Customers also appreciate the convenience and flexibility of re-ordering past favorites from anywhere and the perks of saving a profile and payment method.

Tacit’s omnichannel solution is scalable to accommodate growing customer demands while keeping your brand front and center. When customers experience the same look, feeling, and ordering flow, regardless of the channel, it builds trust and reduces drop-off at checkout.

Tacit’s white-label system and customizable User Interface (UI) ensures a user-friendly ordering experience across all of your digital touchpoints.

The more omnichannel purchasing channels reflecting your restaurant’s brand, the more direct orders and sales. Omnichannel solutions allow enterprise restaurants to gather valuable customer data, including preferences, purchase history, and order frequency. You can use this information to your advantage for targeted marketing, loyalty programs, and more.

3. Enterprise-Level Menu Management
Effective menu management is crucial for enterprise restaurants with multiple online ordering menus, brands, and regional variations. Tacit allows restaurants to update pricing, item availability, and promotions instantly— and do it seamlessly across their websites, apps, and third-party delivery services.

Tacit’s advanced automation tools reduce the risk of menu errors caused by manual input, helping you build trust and lifetime loyalty with your customers. A consistent and accurate online menu is known to increase customer satisfaction. And the flexibility Tacit provides to optimize menus for specific channels allows restaurants to execute more effective promotions, increasing profitability.

Best-in-Class or All-in-One
For enterprise restaurant brands, control and flexibility aren’t just nice to have—they’re essential to compete. Choosing a specialized best-in-class provider like Tacit over a one-size-fits-all platform ensures your business stays nimble. A partnership with Tacit is a strategic advantage—not a limitation.

Ready to see how Tacit can help you build a flexible, future-ready online ordering experience? Book a demo with our team today.

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