Successful technology adoption starts with a strategy. Without a defined roadmap and implementation strategy, it's easy for casino operators to make technology choices that create compatibility issues and inefficiencies, leading to operational bottlenecks, costly workarounds, data silos, and slow service.To avoid complications down the road,...
North America’s leading provider of casino gaming experiences partnered with Tacit and launched a mobile ordering app, digital payments, and unparallelled digital ordering conveniences across 36 properties and 101 restaurants/outlets—and counting. View their story....
For today's travelers—especially Millennials and Gen Z—ordering food, drinks, and services directly from their mobile device is a way of life. These guests summon a ride, order groceries, and pay bills with just a few taps on their phone daily. When they check into a...
At resorts, it’s often the food and beverage moments—poolside cocktails or lunch with a view—that create lasting memories and emotional connections to a property. When guests wait too long for service or flag down servers just for a menu, even a stunning location can’t make...
At many hotels and resorts, room service is more of a burden than a profit generator. Traditional room service operations require a significant amount of manpower and typically offer limited menus and ordering windows, resulting in missed revenue opportunities. And often, the only way to...
Delivering a consistent ordering experience across all digital channels is a core focus for enterprise restaurant operators, so it's no surprise that 85% of restaurant owners plan to invest in technology in 2025. While POS platforms that offer ordering, payments, loyalty, and more, are popular,...
Quick-service and casual dining chains are launching corporate catering programs to generate additional revenue. However, the way a catering order is placed has changed. Nearly half of consumers now turn to Google first when looking for catering services, and many workplaces prefer the ease of...
Rising food costs, inflation, and high delivery fees are driving restaurant customers to choose pickup over delivery. According to a PYMNTS Intelligence study, takeout customers select pickup four times more often than delivery. When asked why, 58% cited delivery fees as their primary reason for...
First-party ordering data has become an invaluable asset for operators—whether you manage a restaurant or food services at a university. By shifting focus to first-party ordering channels, businesses unlock actionable insights and reduce their dependency on third-party marketplaces, creating strategic opportunities to increase customer engagement...
Today’s students live in an app-driven world where nearly every aspect of life is managed through their smartphones. To keep pace with this digital-first generation, colleges and universities have invested heavily in enhancing mobile and digital services, aiming to improve campus life and the overall...