A well-designed and fully integrated digital ordering solution can circumvent daily business challenges and deliver significant benefits to foodservice and hospitality operators.

Here are 10 key questions to ask when choosing a digital ordering solution:

1. Can the solutions be branded for your business?
-A configurable platform helps create a seamless brand experience.

2. Does the platform support multiple menus and pricing tiers?
-Flexibility can be critical to accommodating orders generated through Marketplaces like DoorDash and Uber Eats.

3. Can it support multiple ordering flows?
-Does it support standard flows such as pick-up and delivery, in addition to curbside, QR code ordering, catering, room service, table-service, and advanced ordering?

4. Is the platform scalable to meet your future growth?
-Can it handle an increase in order volumes, additional locations and/or brands, new service options, and third-party integrations?

5. Does it support multiple payment options?
-Can the platform accommodate gift cards? Loyalty and rewards programs? Meal plans? Split payments?

6. Is the platform omnichannel?
-Providing a consistent brand experience across web, mobile, and kiosk is important to ensure a positive guest experience.

7. What is the user experience like?
-How intuitive is the UI/UX for customers? Is the backend interface user-friendly for staff to manage menus, pricing, orders, discounts, and updates?

8. How well does it integrate with your existing systems?
-Is it easy to integrate with your POS system, payment, or meal plan solutions? Gift & loyalty? Can it support future extensibility through custom integrations?

9. Is the platform configurable?
-Can you configure or customize the user interface and/or features to align with your brand, menu, pricing, and promotions?

10. How does the platform support marketing and promotions?
-Does it offer tools for promotions, discounts, and push notifications? Does it support combos, recommendations, and upselling prompts to boost average check size?

Tacit, a leading digital ordering technology solution provider for Restaurants, Higher Education, Leisure and Entertainment, and Hospitality, is transforming how guests discover, view, order, and pay for their meals.

To learn more, visit https://tacitcorporation.com.